Shipping Policy
All orders ship via UPS Ground from our warehouse in Bryant, Arkansas. Shipping rates are calculated by weight at checkout.
Shipping Method
We ship all orders via UPS Ground from Bryant, Arkansas. Orders placed before 2:00 PM CT on business days typically ship the same day.
Tracking information is emailed once your order ships. Orders ship Monday through Friday, excluding holidays.
Delivery Times
| Zone | Delivery Time |
|---|---|
| 1-Day Delivery Arkansas statewide, Memphis TN, Eastern OK, DFW TX | 1 business day |
| Regional (8-state area) AR, OK, TN, TX, LA, MS, MO, KS | 1-3 business days |
| National (all other states) Continental US | 3-5 business days |
Delivery times are estimates based on UPS Ground transit from Bryant, AR. Actual delivery may vary due to weather, carrier delays, or high-volume periods.
Shipping Rates
Shipping is calculated at checkout based on package weight and destination. Regional orders (8-state area) receive lower rates than national shipments.
Example rates (regional):
- Under 1 lb: from $7.99
- 1-5 lbs: from $9.99
- 5-10 lbs: from $12.99
- Grain orders (10+ lbs): from $14.99
Exact rate shown at checkout before payment.
Items We Cannot Ship
Due to the risk of breakage during transit, the following glass items are available for local pickup only and cannot be shipped:
- •Glass carboys (all sizes)
- •Glass jugs and demijohns
- •Wine and beer bottles
- •Glass jars and growlers
These items are marked as “Pickup Only” on their product pages. Order online and select Local Pickup at checkout.
Local Pickup
Skip shipping costs entirely — order online and pick up at our location. All products are available for local pickup, including glass items that cannot be shipped.
Pickup Hours
- Mon-Fri: 10:00 AM - 5:30 PM
- Saturday: 9:00 AM - 4:00 PM
- Sunday: Closed
How it works:
- Place your order online at thecrackedgrain.com
- Select “Local Pickup” as your shipping method at checkout
- You'll receive an email when your order is ready
- Pick up during store hours — no appointment needed
Questions?
Contact us at [email protected] or call (501) 438-0808 for shipping questions, large orders, or special delivery requests.